Read the latest state before restarting
- Reopen the conversation and inspect its latest status or error.
- Check for a pending permission request, missing tool configuration, an unavailable model response, or a usage restriction.
- Inspect files, reports, changes, and external results to see what already completed.
- Check the connection, account, and selected workspace before resuming online work.
Continue from the verified result
Explain what completed, what failed, and what remains. Continue in the same conversation when its previous context matters. A failure or cancellation does not undo file changes, purchases, messages, or actions that already completed.
If an external action has an uncertain outcome, verify it at the destination before repeating it. Avoid overlapping retries. A loading state does not prove that a payment or other consequential action failed.
A scheduled task did not run
Desktop schedules require Neurion to remain open on the computer where they were created. They do not execute while the application is closed. Check the schedule, time zone, active or paused state, and latest run result.
The task needs its account, project, permissions, and required tools to remain available. Review changed scope or access before running it again.
Report a persistent interruption
Contact support@hydralabs.ai with the app version, approximate time, visible error, and reproduction steps. State whether one task or all requests are affected. Exclude credentials, private file contents, and unrelated personal information.