HydraLabs
Account & plans
Sign-in, account access, subscriptions, and usage.
How do I cancel my subscription?
Stop renewal, confirm the effective date, and understand what cancellation changes.
Account & plansHow do I upgrade or downgrade my plan?
Review eligibility, prorated upgrades, scheduled downgrades, and pending changes.
Account & plansHow do I delete my account?
Understand account-wide deletion, local files, subscriptions, and retained records.
Account & plansHow do I manage devices and sessions?
Review authorized desktops, revoke device access, and sign out other browser sessions.
Account & plansHow do I export my account data?
Download supported server records for the selected workspace.
Account & plansPayment made but my plan has not updated
Check the existing transaction without creating another payment.
Account & plansHow do plans and usage work?
Understand subscriptions, first-month pricing, usage, and payment confirmation.
Account & plansHow do I request a refund?
Send the right transaction details and understand the review process.
Account & plansSign-in is not finishing
Complete web sign-in, connect the desktop, and review account access.
Account & plans